Calls
LiveNotifications8
- RWRobert Wilson missed a call that needs a call backCalls
- NLNoah Lee missed a call that needs a call backCalls
- CMChloe Martinez missed a call that needs a call backCalls
- EDEmily Davis is waiting to confirm consultation at 2:00 PMAppointments
- DBDavid Brown is waiting to confirm consultation at 11:30 AMAppointments
- MCMike Chen is waiting to confirm cleaning & checkup at 8:00 AMAppointments
- DBDavid Brown was added as a new patientPatients
- OWOwen Wright was added as a new patientPatients
- Answer rate
- 83%
- 40 of 48 calls answered
- Average call
- 3:54
- Across every answered call
- Booked on the call
- 16
- Straight into your schedule
- Needs follow-up
- 8
- Missed calls to return
| Patient | Call type | Handled by | Phone | Time | Duration | Status | |
|---|---|---|---|---|---|---|---|
| DBDavid Brown | Booking | Emma | +1 (555) 789-0123 | Sep 8, 4:20 PM | 1:45 | completed | |
| LALisa Anderson | Insurance | Emma | +1 (555) 654-3210 | Sep 8, 3:45 PM | 5:30 | completed | |
| RWRobert Wilson | Booking | Emma | +1 (555) 321-0987 | Sep 8, 2:30 PM | 0:00 | missed | |
| EDEmily Davis | Reschedule | Emma | +1 (555) 456-7890 | Sep 8, 11:00 AM | 4:12 | completed | |
| MCMike Chen | General inquiry | Emma | +1 (555) 987-6543 | Sep 8, 10:15 AM | 2:18 | completed | |
| SJSarah Johnson | Booking | Emma | +1 (555) 123-4567 | Sep 8, 9:30 AM | 3:24 | completed | |
| RWRobert Wilson | Insurance | Emma | +1 (555) 321-0987 | Sep 7, 9:55 PM | 4:34 | completed | |
| GHGrace Hall | Booking | Emma | +1 (555) 765-1060 | Sep 7, 3:24 PM | 6:40 | completed | |
| MPMateo Perez | Booking | Emma | +1 (555) 493-1772 | Sep 7, 12:10 PM | 5:02 | completed | |
| SLSophia Lee | Insurance | Emma | +1 (555) 806-5298 | Sep 7, 10:03 AM | 3:00 | completed |
48Calls in view
156:07Total talk time
33%Booked on the call
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