JMARKTLSFlossie
BookedRescheduledMessage for staffInsurance answeredNew patientCallback set
Every call answered
Day or night, every patient call is picked up and turned into a booking, a reschedule or a clear message for your staff.
The front desk that never misses a call
AI agents and real human assistants answer every patient call, book it in your system and hand off to your team when a person is needed.
Answers 24/7|Live in 24 to 48 hours|HIPAA compliant
Emma is on a callAfter hours · 11:42 pm
- PatientI chipped a tooth last night. Can someone see me this week?
- EmmaDr. Patel has Tuesday at 10:30. Shall I book it?
Booked Tue 10:30, synced to your PMS
After-hours calls go unanswered, reception staff juggle the same questions all day, and unbooked appointments cost practices thousands every month. Flossie answers, books and follows up for you, with Emma, Sarah and Penny working beside your team and inside the system you already use.
Works with the practice management systems you already run
- Dentrix
- Eaglesoft
- Open Dental
- and more
Why practices choose Flossie
MR
Emma, AI receptionistMaria, front deskNotes handed overAI plus real people
Most AI agencies stop at automation. Flossie pairs AI agents with human virtual assistants who step in when a call needs one.
JMPatientCan I come in Tuesday??
EmmaTue 10:30 with Dr. Patel?
Synced to your PMS
Books straight into your system
Appointments land directly in the practice management system you already use, with no double entry.
11:42 pm · Booked by Emma
8:00 am · Team review
Your team sees everything
Every call, booking and handoff shows up in the dashboard, and you can change how Flossie responds at any time.
0%
Fewer missed calls
0%
More appointment bookings
24/7
Patient calls answered
Results reported by Bright Smile Dental after switching to Flossie.
What's included
Everything your front desk handles
On the phone
Behind the desk
Hear how Flossie would answer your practice's phone
Emma is speaking
“Thanks for calling, this is Emma. How can I help you today?”
How it works
From the first ring to a booked chair, with your team informed the whole way.
A patient calls
Your number rings, whether it's during business hours or long after closing.
What happens
- Any time, day or night
- After hours, weekends and holidays included
Incoming call
Practice line · 11:42 pm
Office closedFlossie answers
Meet your team
Three AI agents, each backed by real human assistants, working side by side on your practice.
Overnight calls
New patient9:02 pmBooked
Reschedule10:15 pmDone
Toothache11:42 pmLive
Emma
Your receptionist that never sleeps.
- Answers every phone call, day or night
- Books appointments
- Answers questions and more
What practices say
“Flossie AI reduced our missed calls by 70% and increased our appointment bookings by 40%. It's like having a receptionist who never sleeps.”
“The integration was seamless with our existing practice management system. Our patients love the instant responses and our staff can focus on patient care.”
“Finally, a solution that understands dental terminology and can handle complex appointment scheduling. Flossie AI has transformed our practice.”
Simple monthly plans
Start with Emma, or bring on the whole team. Every plan includes setup and training on your practice's services.
Starter
$399/ month
For small practices getting started.
- Emma, AI receptionist (part-time)
- Works after hours, weekends and holidays
- Basic appointment booking
- Phone call handling
- Email support
Professional
Most popular$999/ month
The complete team for growing practices.
- Emma, AI receptionist (part-time)
- Sarah, administrative assistant (part-time)
- Penny, marketing guru (part-time)
- Full team coordination
- Priority support
Save $200/month vs individual
Get startedEnterprise
$1,399/ month
A full-time team for busy practices.
- Emma, AI receptionist (full-time)
- Sarah, administrative assistant (full-time)
- Penny, marketing guru (full-time)
- 24/7 availability
- Dedicated account manager
- Custom integrations
Save $700/month vs individual
Get startedNeed something custom?
Pick the AI agents or VAs you want, set your own hours, and add custom integrations.
Frequently asked questions
Honest answers about how Flossie works in your practice.
Yes, Flossie AI is fully HIPAA compliant. We use enterprise-grade encryption, secure data storage, and follow all HIPAA requirements to ensure your patient data is completely protected and secure.
Absolutely! Flossie AI integrates seamlessly with all major practice management systems including Dentrix, Eaglesoft, Open Dental, and more. Setup is quick and requires no technical expertise.
Flossie AI uses advanced natural language processing to provide human-like conversations. Most patients can't tell the difference, and we can customize the voice and responses to match your practice's tone.
Flossie AI is designed to handle 95% of common practice calls. For complex situations, it can seamlessly transfer to your staff or take detailed messages that are immediately sent to your team.
Most practices are up and running within 24 to 48 hours. We handle the technical setup, train the AI on your specific services and protocols, and provide comprehensive training for your team.
You have full control over Flossie AI's responses and can update them anytime through our simple dashboard. We also provide ongoing support to help optimize the AI's performance for your practice.
Still have questions? Talk to a person
Ready to answer every call?
Join the practices already using Flossie. Most are live within 48 hours.