Frequently asked questions
Using Flossie
Yes, Flossie AI is fully HIPAA compliant. We use enterprise-grade encryption, secure data storage, and follow all HIPAA requirements to ensure your patient data is completely protected and secure.
Absolutely! Flossie AI integrates seamlessly with all major practice management systems including Dentrix, Eaglesoft, Open Dental, and more. Setup is quick and requires no technical expertise.
Flossie AI uses advanced natural language processing to provide human-like conversations. Most patients can't tell the difference, and we can customize the voice and responses to match your practice's tone.
Flossie AI is designed to handle 95% of common practice calls. For complex situations, it can seamlessly transfer to your staff or take detailed messages that are immediately sent to your team.
Most practices are up and running within 24 to 48 hours. We handle the technical setup, train the AI on your specific services and protocols, and provide comprehensive training for your team.
You have full control over Flossie AI's responses and can update them anytime through our simple dashboard. We also provide ongoing support to help optimize the AI's performance for your practice.
Billing and plans
Flossie AI offers flexible monthly billing with no setup fees or long-term contracts. You can upgrade, downgrade, or cancel your plan at any time. All plans include a 14-day free trial.
You can cancel your subscription at any time with no penalties. We offer a 14-day free trial, and if you're not satisfied within the first 30 days, we provide a full refund.
Still have questions?
Talk to a person on our team about your practice.
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Join the practices already using Flossie. Most are live within 48 hours.